Frequently Asked Questions

Our macarons are composed of Italian meringue (sugar syrup and egg whites), almond flour, and icing sugar. Fillings are mostly flavoured buttercream (meringue and butter) or chocolate ganache for our sweet macarons. Our savory choices use flavoured cream cheese and other types of cheeses.

All macarons contain the following allergens: eggs and almond. All of our macarons are made with almond flour and some of our fillings contain peanuts. While peanuts are not a part of our basic recipe, certain amounts of nuts or nut oils may be present in our products.
We always have at least one dairy-free macaron flavour available and any macaron flavour on our menu, including dairy-free, can be ordered in advance.
Some of our macarons use food colouring and some are coloured with natural ingredients only.
Please ask us for more details about specific flavours.

All our macarons are naturally gluten-free and none of our products contain gluten. However we cannot guarantee that there are no traces, as our supplier carries products with gluten.

Sweet macarons are good for 2 - 3 days in the fridge, and 3 - 4 weeks in the freezer. Savoury macarons last 1 - 2 days in the fridge and 1 - 2 weeks in the freezer. The best way to keep macarons fresh is to freeze them - it's actually part of the baking process! We ALWAYS put our macarons in the freezer for 24 hours before selling them, because it gives them their signature soft and chewy texture. Macarons can be thawed and refrozen multiple times. Do not leave macarons outside of a fridge or freezer overnight, or else they will go stale/soft. When freezing macarons, we recommend putting them in a well sealed tupperware container, or saran-wrapping the box they came in.

Class registrations are non-refundable but can be rescheduled once as long as we are given 7 days of notice.

If you need to reschedule, please contact us by email as early as possible after purchase.

If you have additional questions that we have been unable to answer here, please contact us for answers or stop in to one of our locations to speak with a staff member.

Yes! We offer custom colours and printed macarons. For custom colours and printing, we have a minimum order of 100 x pieces and 2 weeks notice. For logo printing, we require a high quality png file with a transparent background. We generally print on white/light colour macaron shells with dark/vibrant colours.

We also offer smaller customizations such as added decorations/adjustments to macarons from our regular menu. Contact us by email for all custom orders.

The longer the better! For customized orders (printing, custom colours) we require a minimum of 2 weeks notice. Large orders over 200 require one week notice.

We recommend 2-3 macarons per person, about the same size as an individual cake from a bakery.

Yes! With enough volume we can partner up and create a macaron that will be exclusive to your company.

We do not but recommend to order in increments of 35 as it is the size of our clamshells. You also get free delivery for orders over 500 macarons!

We usually require a two weeks notice but will do our best to accommodate last minute orders.

Only for wholesale account. For individuals, we partnered up with Uber Eats.

Orders are to be picked up in the Granville Island Public Market. You can pick up your order at any time during opening hours.