Frequently Asked Questions
Macarons
What are the ingredients in your macarons?
Our macarons are composed of Italian meringue (sugar syrup and egg whites), almond flour, and icing sugar. Fillings are mostly flavoured buttercream (meringue and butter) or chocolate ganache for our sweet macarons. Our savory choices use flavoured cream cheese and other types of cheeses.
What are the potential allergens in your macarons?
All macarons contain the following allergens: eggs and almond. All our macarons are made with almond flour and some of our fillings contain peanuts. While peanuts are not a part of our basic recipe, certain amounts of nuts or nut oils may be present in our products.
That said, we always have at least one dairy-free macaron flavour available and any macaron flavour, including dairy-free, can also be ordered in advance.
Some of our macarons use food colouring and some are coloured with natural ingredients only.
Please ask us for more details about specific flavours.
That said, we always have at least one dairy-free macaron flavour available and any macaron flavour, including dairy-free, can also be ordered in advance.
Some of our macarons use food colouring and some are coloured with natural ingredients only.
Please ask us for more details about specific flavours.
Do you have gluten-free macarons?
All our macarons are naturally gluten-free and none of our products contain gluten. However we cannot guarantee that there are no traces, as our supplier carries products with gluten.
How long are macarons good for?
Sweet macarons are good for three days as long as they are kept in the fridge. Savory macarons have a shorter shelf life and should be eaten the day of purchase (or the day after).
Classes
Are classes refundable?
Class registrations are non-refundable but can be rescheduled once as long as we are given 7 days of notice.
If you have additional questions that we have been unable to answer here, please contact us for answers or stop in to one of our locations to speak with a staff member.
If you have additional questions that we have been unable to answer here, please contact us for answers or stop in to one of our locations to speak with a staff member.
Events
Can you do any colour?
Yes! Bring us a sample of the colour you are looking for and we'll do our best to match it!
How long in advance should orders been placed?
The longer the better! For customized orders (printing, custom colours) we require a minimum of 2 weeks notice. Large orders over 200 require one week notice.
What is the recommended serving?
We recommend 2-3 macarons per person, about the same size as an individual cake from a bakery.
Wholesale
Can you do custom macarons exclusive to one company?
Yes! With enough volume we can partner up and create a macaron that will be exclusive to your company.
Do you have a minimum order?
We do not but recommend to order in increments of 35 as it is the size of our clamshells. You also get free delivery for orders over 500 macarons!
How far in advance should orders be placed?
We usually require a two weeks notice but will do our best to accommodate last minute orders.
Pick up & Delivery
Do you deliver?
Only for wholesale account. For individuals, we partnered up with Uber Eats.
Where are orders picked up in Vancouver?
Orders are to be picked up in the Granville Island Public Market. You can pick up your order at any time during opening hours.